PLEASE READ THIS CAREFULLY!

This My-assistant Privacy Policy (“Privacy Policy”) describes how we My-assistant Ltd, together with its affiliated companies – “My-assistant”, “we” or “us”) collect and use information pertaining to each of our unregistered visitors (“Visitor”, or “you”), in connection with their access to and use of My-assistants’s website (including and any of its subdomains, the “Website”), web applications (“Apps”), mobile applications (“Mobile Apps”), and related services (collectively, the “Services”).

The purpose of this Privacy Policy is to provide you with a clear explanation of when, why and how we collect and use your personal information, as well as an explanation of your statutory rights.  This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you might have under applicable data privacy laws.

Read this policy and make sure you fully understand our practices in relation to your personal information, before you access or use any of our Services.  If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave this website, application or service, and avoid or discontinue all use of any of our Services.  If you have any questions or concerns regarding this policy, please contact us at info@my-assistant.co.za.

Who we are

Our website address is: http://my-assistant.co.za.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms, plugins and analytics

My-assistant together with its marketing, analytics and technology partners, uses certain monitoring and tracking technologies (such as cookies, beacons, pixels, tags and scripts). These technologies are used in order to maintain, provide and improve our Services on an ongoing basis, and in order to provide our Visitors with a better experience

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How do we collect your data?

We collect information through your use of the Services. When you visit our site, including when you browse the Website and upload information and content, and/or download and use any Apps and/or Mobile Apps, we are aware of it and will usually gather, collect and record such uses, sessions and related information, either independently or with the help of third-party services.

When you sign up for our newsletter on our website, we also collect the Personal Information you provide us when you sign in to our Services via third party services such as Facebook or Google.

As part of the process, we collect personal information you give us such as your name, phone number and email address. Your personal information will be used for the specific reasons of marketing.

Why do we collect your data?

We collect email addresses for our marketing campaigns and to be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.  We do not share your personal information with third parties.

How do we store your data?

Our company is hosted on the wordpress platform. Your data may be stored through wordpress data storage, databases and the general wordpress applications. They store your data on secure servers behind a firewall. 

How do we communicate with our customers?

We may contact you to send promotional messages and content or to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Legal requirements

Where permitted by local data protection laws, My-assistant may disclose or otherwise allow others access to your Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have good faith belief that the law requires us to do so, with or without notice to you.

Security

We are committed to securing your personal information, and use various security measures to better protect it.  However, as we can’t guarantee absolute protection – we encourage you to be careful, and avoid submitting any sensitive information which, if exposed, could cause you major harm.

Privacy Policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to send us mail to: info@my-assistant.co.za